Note: Ensure you use Google Chrome or Mozilla Firefox browser during installation.
Unfortunately, the Safari browser, despite its good sides, does not copy the HTML code correctly. This will make your signature look disrupted after pasting. So next, please take these simple steps to install it in Mac Mail:
After creating your email signature, click Save signature button under the signature preview.
Or, if you have saved your signature, find your signature on the Dashboard and click Preview and install icon.
Select the Apple Mail icon in the list of email clients, then click Copy to clipboard button.
Open the Mail app on your computer and go to Mail App signature Preferences by going to Mail > Preferences > Signatures.
Choose which account you want to use the signature for and click + button to add a new signature and give it a name.
Next, uncheck the “Always match my default message font” box.
Paste the signature into the signature box (keyboard shortcut CMD + V).
Close the signature settings window regardless of how the signature looks on the Preview, as sometimes it may look disrupted, then Compose a new email to see your new email signature in action.
Important note: If you’ve saved your signature and it’s not formatting correctly in the email, double-check the following settings:
The “Always match my default message font” setting should not be selected.
Please check this in your mail settings and paste in your signature only after it’s been unchecked.
If your signature was looking alright yesterday, and there are no links or images today, it could be that your plain text setting is activated in your emails.
Check your Composing settings to make sure the Rich Text option is selected.
- Please also check if your Mac Mail allows remote loading of images and content (images included in your signature stored on our secure server) by doing the following:
For macOS Big Sur and earlier, go to Mail > Preferences > Viewing > check Load remote content in messages. This will make sure all images load in your emails.
For macOS Monterey and newer, go to Mail > Preferences > Privacy > uncheck Protect Mail Activity box and Block All Remote Content.
Have other questions? Please reach out to our Support Team via live chat or email.