Why does my signature look distorted after copying it in Safari?
If your MySignature email signature looks distorted immediately after pasting it into Apple Mail, the issue is likely caused by copying the signature in the Safari browser.
Cause: Safari does not copy HTML signature code accurately, which disrupts the layout when you paste it into Apple Mail.
Supported browsers: Google Chrome or Mozilla Firefox.
To copy and install your MySignature email signature correctly:
Open Google Chrome or Mozilla Firefox on your Mac.
Go to the MySignature website and log in to your account.
Copy your email signature from your MySignature dashboard.
Open Apple Mail signature settings and paste the newly copied signature into the signature field.
Expected outcome: Your MySignature design retains its original layout, colors, and spacing inside the Apple Mail signature editor.
Why does my new signature have overlapping text or mixed styles?
If your MySignature email signature displays overlapping text, extra spacing, or mixed styles, leftover HTML code from an older signature may still be present in Apple Mail.
Cause: Highlighting visible text with your cursor can leave behind hidden formatting code in the Apple Mail signature box.
To completely remove previous signature code before pasting your new MySignature email signature:
Open Apple Mail and navigate to your signature settings.
Select the signature you want to replace.
Click inside the signature preview box.
Press Cmd + A on your keyboard to select all visible and hidden content inside the signature box.
Press Delete to clear the signature field completely.
Paste your MySignature email signature into the empty signature box.
Expected outcome: All old signature code is removed, and your new MySignature email signature displays cleanly without styling conflicts.
Why does Apple Mail change my signature font or hide images?
If your MySignature email signature changes fonts automatically, strips formatting, or fails to display images, your Apple Mail settings need to be updated.
Cause: Default font overrides, plain-text composing settings, or blocked remote content prevent Apple Mail from displaying HTML signatures properly.
To configure your Apple Mail preferences for MySignature email signatures:
Open Apple Mail and open your application settings or preferences.
Open the Signatures tab and uncheck Always match my default message font before pasting your signature.
Open the Composing tab and verify that Rich Text is selected as the message format.
Open the Viewing tab and verify that Load remote content in messages is selected so signature images appear in your emails.
Return to the Signatures tab and re-paste your MySignature email signature into the signature box.
Expected outcome: Apple Mail preserves your MySignature fonts, colors, and layout, and all signature images load properly in your emails.
What should I do if my signature still loses its formatting?
If your MySignature email signature still does not display correctly in Apple Mail after completing these steps, browse the MySignature Knowledge Base for additional troubleshooting guides or contact the MySignature Support Team via live chat or email for assistance.