1. Can I add a pronoun to my signature?

You can add a pronoun to my signature using a corresponding field in the editor's General tab.

​2. Can I add my custom font?
​Custom fonts are currently limited by devices on which the email client/app is installed/used. Every device has a pre-installed font selection, mainly based on its operating system. We advise using web-safe fonts to ensure your signature is displayed the same way in different email clients. Web-safe fonts appear across all operating systems. They're a small collection of fonts that overlap from Windows to Mac to Google (even Unix or Linux ones). In the MySignature generator, we have gathered web-safe fonts that work perfectly on all devices. However, your custom font is not always downloaded on your end-user's machine, so a fall-back font should be applied. Also, your signature should look similar to the font in which the email is written. It is critical in business communication.
​
​3. What are the logo/photo recommendations to follow?

​Please check the following recommendations before uploading the image:
a) Upload an image with a high resolution (DPI 300);
b) Advisable PNG format, but JPEG and GIF are also supported;
c) Dimensions must be divisible by 2, 5, and 10, for example, 450x200 or any other round number. You can adjust the size using any Photo editor, like Canva or Photoshop.
d) Try to avoid transparent images.
​
​4. What are the banner recommendations to follow?

Please check the following recommendations before uploading the image:
a) Upload an image with a high resolution (DPI 300);
b) Advisable PNG format, but JPEG and GIF are also supported;
c) Dimensions must be divisible by 2, 5, and 10; for example, banners from the gallery are 1000x200 px.
d) Keep the ratio 1:5 or 1:6.
You can adjust the size using any Photo editor, like Canva or Photoshop.
​
​5. Can I import animated GIFs?

With the help of MySignature, you can use an animated GIF as a logo in your signature. Open the Dashboard > find the signature you want to add a GIF > open the Images tab > upload a GIF through the Logo / Photo section.
Please limit the size of the GIF to 2 MB. This limit is set to prevent slow email downloading.
​
​6. Can I import my own HTML signature template?

MySignature signatures are generated using HTML coding. However, importing your HTML signature template into our Signature Generator is impossible.
As a solution, we offer our users an extra service like Custom template design if our default templates don't suit their needs. We need assistance from our technicians, who will develop and test the template for all email clients. As this takes the time and effort of our colleagues, this service is paid for additionally.
Please don't hesitate to contact our support team; we'll be glad to reproduce your design so it suits your business needs.
​
​7. Can I have both a photo and a logo in my signature?
​You have three options:
​a) You can add a logo to the banner section, which will display your contact information below.
​b) You can visually combine a photo and logo in one picture. You can use any photo editor, like Canva or Photoshop, to do this. This image you can upload this to the Logo / Photo section.
​c) You can visually combine a banner and logo in one picture. You can use any photo editor, like Canva or Photoshop, to do this. This image you can upload this to the Banner section.

​8. Can I add three phone numbers (e.g., personal, work, and cell phone) to my signature?
You can add three phone numbers to your signature using the corresponding fields for phone numbers or custom fields.
​

​9. Can I upload custom social icons to my signature?
You can upload custom social icons to your signature in the Custom social icons of the Socials tab. Please ensure your image file is in PNG or JPEG and up to 3 MB.
​
​10. Can I add my awards to the signature?
​Certainty! You can add your awards in the following two ways:
​a) You can visually combine your awards in one picture. You can use any photo editor, like Canva or Photoshop, to do this. This image you can upload this to the Banner section.
​b) You can download your awards from any online resource that gives direct links to the images, copy their links, and paste them into any online HTML editor (for example, we use an Online HTML editor). There, generate the custom HTML code > copy the generated code > open the MySignature Dashboard and add the custom code to your signature as Disclaimer (in the Addons tab).

11. Can I add dynamic content like an RSS feed to my signature?
Unfortunately, our email signatures do not support RSS feeds. However, you can add social or blog pages to your signature using social icons, URLs or CTA button.
​
​12. Can I add сustom HTML code to my signature?
You can add сustom HTML code to your signature using the Custom HTML add-on in the Add-ons tab of the editor.
​
​13. Can I use a different signature for new emails, replies and forwards?
Most email clients allow you to create separate signatures for new emails and replies/forwards. Check your email client's settings to do this.