1. Can I add a pronoun to my signature?
You can add a pronoun to my signature using a corresponding field in the editor's General tab.
2. Can I add my custom font?
Custom fonts are currently limited by the devices on which the email client or app is installed and used. Every device comes with a pre-installed font selection, primarily based on its operating system. We recommend using web-safe fonts to ensure your signature is displayed consistently across different email clients. Web-safe fonts are compatible with all operating systems. They're a small collection of fonts that overlap across Windows, Mac, Google (including those for Unix or Linux), and more. In the MySignature generator, we have curated a selection of web-safe fonts that work seamlessly on all devices. However, your custom font is not always downloaded on your end-user's machine, so a fallback font should be applied. Also, your signature should look similar to the font in which the email is written. It is critical in business communication.
3. What are the logo/photo recommendations to follow?
Please check the following recommendations before uploading the image:
a) Upload an image with a high resolution (DPI 300);
b) Advisable PNG format, but JPEG and GIF are also supported;
c) Dimensions must be divisible by 2, 5, and 10, for example, 450x200 or any other round number. You can adjust the size using any Photo editor, like Canva or Photoshop.
d) Try to avoid transparent images.
4. What are the banner recommendations to follow?
Please check the following recommendations before uploading the image:
a) Upload an image with a high resolution (DPI 300);
b) Advisable PNG format, but JPEG and GIF are also supported;
c) Dimensions must be divisible by 2, 5, and 10; for example, banners from the gallery are 1000 x 200 px.
d) Maintain a ratio of 1:5 or 1:6.
You can adjust the size using any Photo editor, like Canva or Photoshop.
5. Can I import animated GIFs?
With the help of MySignature, you can use an animated GIF as a logo in your signature. Open the Dashboard > find the signature you want to add a GIF to> open the Images tab > upload a GIF through the Logo / Photo section.
Please limit the size of the GIF to 2 MB. This limit is set to prevent slow email downloading.
6. Can I import my own HTML signature template?
MySignature signatures are generated using HTML coding. However, it is impossible to import your HTML signature template into our Signature Generator.
7. Can I have both a photo and a logo in my signature?
You have three options:
a) You can add a logo to the banner section, which will display your contact information below.
b) You can visually combine a photo and a logo in one picture. You can use any photo editor, such as Canva or Photoshop, to accomplish this. You can upload this image to the Logo/Photo section.
c) You can visually combine a banner and logo in one picture. You can use any photo editor, such as Canva or Photoshop, to accomplish this. You can upload this image to the Banner section.
8. Can I add three phone numbers (e.g., personal, work, and cell phone) to my signature?
You can add three phone numbers to your signature using the corresponding fields for phone numbers or custom fields.
9. Can I upload custom social icons to my signature?
You can upload custom social icons to your signature in the "Custom social icons" section of the Socials tab. Please ensure your image file is in PNG or JPEG format and is no larger than 3 MB.
10. Can I add the alt-text to my custom social icons?
You can add the alt-text to your custom social icons through the Alt-text field in the Social add-on.
11. Can I add my awards to the signature?
Certainty! You can add your awards in the following two ways:
a) You can visually combine your awards in one picture. You can use any photo editor, such as Canva or Photoshop, to accomplish this. You can upload this image to the Banner section.
b) You can download your awards from any online resource that gives direct links to the images, copy their links, and paste them into any online HTML editor (for example, we use an Online HTML editor). There, generate the custom HTML code > copy the generated code > open the MySignature Dashboard, and add the custom code to your signature as Disclaimer (in the Add-ons tab).
12. Can I add dynamic content, such as an RSS feed, to my signature?
Unfortunately, our email signatures do not support RSS feeds. However, you can add social or blog pages to your signature using social icons, URLs, or a CTA button.
13. Can I add emojis to the CTA button?
You can add emojis to your CTA button through the Button text field of the CTA add-on by clicking the "Emoji" icon on the right.
14. Can I add emojis to my Disclaimer?
You can add emojis to your Disclaimer through the Disclaimer add-on by clicking the "Emoji" icon below the disclaimer text.
15. Can I add emojis to my Event & Calendar button?
You can add emojis to your Event & Calendar button through the Text and CTA fields of the Event & Calendar add-on by clicking the "Emoji" icon on the right.
16. Can I add emojis to the MyPage button?
You can add emojis to your MyPage button through the CTA text of the MyPage add-on by clicking the "Emoji" icon on the right.
17. Can I add сustom HTML code to my signature?
You can add сustom HTML code to your signature using the Custom HTML add-on in the Add-ons tab of the editor.
18. Can I revert to my signature design after applying AI improvement changes?
No, after applying AI improvement changes, you cannot revert them.
19. Can I see the new AI signature improvements suggestion after I apply the AI changes?
You can see the new AI signature improvement suggestions. Save your signature, close the editor, and then open the signature for new editing. You will have three new attempts.
20. Can I use a different signature for new emails, replies and forwards?
Most email clients allow you to create separate signatures for new emails and replies/forwards. Check your email client's settings to complete this step.