1. Can I use a browser other than Chrome to install the extension?
​No, the MySignature extension can only be installed from the Chrome Web Store and used in the Chrome browser.
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​2. What credentials should I use to sign in to the extension?
​You must use your MySignature account credentials to sign in to the extension.
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​3. What if I have several Gmail accounts but use MySignature with one of them?
A signature will be added only to the authorized account.
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​4. Is the signature automatically added to Gmail settings?
​A signature is not added to the Gmail settings. The extension adds it to the body of the email when you compose an email.
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​5. Is there a possibility of accessing the MS dashboard from the extension?
​You can quickly access your MS dashboard from the extension by clicking Signature option.
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​6. Does the email in my signature have to be identical to the email in my MySignature account to pull the signature into the mail?
​Yes, the email in the signature you installed via the extension must be identical to the email in your MySignature account and the Google account from which you send emails.
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​7. Can I connect a few signatures to the extension?
​For now, you can add only one signature to one extension, but if you want to add a few signatures to different Google accounts, you can use the Assign to member option. For more details on how this option works, please check this guide.
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​8. Does the extension work with aliases?
At the moment, the extension doesn't work with aliases. You can only add the signature to your general Google account or different Google accounts with the help of the Assign to member option (here are more details on how this option works).
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​9. What happens if I have priorly installed a signature in Gmail's signature settings using the Copy to clipboard option?
​Your Gmail emails will have a signature installed through the extension, not the one added using the Copy to clipboard option. When the extension is turned on, it overrides the signature from the settings.
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​10. Can I use the signature in the Gmail app on iPhone/iPad with the turned-on extension?
Yes, you can. Make sure you have a signature manually added to your Gmail web settings. Open your extension menu and turn off the Use signature option. Then, turn off the default mobile signature in your Gmaip app settings and refresh the app.
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​11. Is an extension available for one-time plan users?
​Yes, as well as for the free users. But One-time and 1 signature subscription plans don't include the feature invite members, so you cannot send the signature to someone else for installation using the extension.
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​12. What if I created a signature as a one-time plan or free user and wanted to send it to anyone else for installation using the extension?
You can use the Send by email option.
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​13. Will the signature installed using the extension be updated in the email after I edit it in the MySignature dashboard?
Yes, after you edit your signature on the dashboard, it will be automatically updated in your emails. But if you still see the old information after updating it, clear the cache in your Chrome to ensure your browser doesn't save the old data.
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​14. What access does our extension have? (Privacy Policy)
​"Tabs" - Gives your extension access to privileged fields of the Tab objects used by several APIs, including chrome.tabs and chrome.windows. In many circumstances, your extension will not need to declare the "tabs" permission to use these APIs. "Storage" - Gives your extension access to chrome.storage API. https://developer.chrome.com/docs/extensions/mv3/declare_permissions/
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​15. How can I disconnect the extension from the signature?
​You can disconnect the extension from the signature by deleting the signature in the dashboard.
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​16. Can I turn off the extension in Chrome without uninstalling it?
​Yes, you can turn off the extension in Chrome by clicking the extension icon and turning it off.

17. How can I uninstall the extension in Chrome?
To uninstall the extension, please go to Manage extensions settings in your Chrome and remove the extension.
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​18. What happens when the account becomes terminated?
​Images are blocked, and the MySignature branding line is added. Members' signatures are also blocked.