Note: Ensure you use Google Chrome or Mozilla Firefox browser during installation.
Unfortunately, despite its good points, the Safari browser does not copy the HTML code correctly, which will disrupt your signature after pasting.
If you want to install your Teams' signature manually to Apple Mail (Mac Mail), you can follow these steps:
Step 1.
Open the email received from your account owner and click Get your signature button.
Step 2.
Select the Apple Mail icon in the list of email clients, then click Copy to clipboard button.
Step 3.
Open the Mail app on your computer and go to Mail App signature Settings by going to Mail > Settings > Signatures.
Step 4.
Choose All signatures if you want the signature to be available to all accounts, or select a specific one > click "+" button to add a new signature and name it.
Note: If you created your signature without choosing an account, you can drag and drop it to the appropriate account.
Step 5.
Next, uncheck the "Always match my default message font" box to ensure your signature retains the Rich Text Format (RTF).
Note: This keeps the signature's original formatting intact, irrespective of the default message font.
Step 6.
Paste your signature into the signature box (keyboard shortcut CMD + V).
Step 7.
Next, set up the default email signature for the email account.
Step 8.
You can close the signature settings window regardless of how the signature looks on the Preview, as sometimes it may look disrupted; then, Compose a new email to see your new email signature in action.
Important note: If you've saved your signature and it's not formatting correctly in the email, double-check the following settings:
The "Always match my default message font" setting should not be selected.
Please check this in your mail settings and paste it into your signature only after it's been unchecked.
If your signature was looking alright yesterday, and there are no links or images today, it could be that your plain text setting is activated in your emails:
Check your Composing settings to make sure the Rich Text option is selected.
Please also check if your Mac Mail allows remote loading of images and content (images included in your signature stored on our secure server) by doing the following:
For macOS Big Sur and earlier, go to Mail > Settings > Viewing > check Load remote content in messages. This will make sure all images load in your emails.
For macOS Monterey and newer, go to Mail > Settings > Privacy > uncheck the Protect Mail Activity box and Block All Remote Content.
If you have any additional questions, please contact our Support Team via live chat or email.